Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Connect your Shopify store to our service
• Configure integration settings
• Use our Chrome extension to generate draft replies

2. Shopify Data Access

When you connect your Shopify store, we access:

• Order information and customer purchase history
• Product catalogs and inventory data
• Customer contact information
• Store policies and settings

This data is used solely to provide accurate draft responses to customer inquiries.

3. Email Content Processing

Our Chrome extension allows you to send the content of an email reply to our backend server. The content is processed in real-time to generate a draft response based on your Shopify data.

• The content of the email is not stored on our servers.
• Email content is used only for generating the draft response and is discarded immediately after processing.

4. Data Security

We implement appropriate security measures to protect your data, including encryption in transit and at rest, regular security audits, and secure API connections with Shopify.

5. Data Retention

We retain your Shopify data only as long as necessary to provide our services. Email content sent via the Chrome extension is not stored. You may request data deletion at any time by contacting us.

6. Third-Party Services

We integrate with Shopify and may interact with email providers through the Chrome extension. Please review their privacy policies for information about their data practices.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@askli.io